Re: Stake.com - The Leading Crypto Casino - Drake, UFC, Everton, Stake F1 Team
They didn't even give the reload back then. When I asked why I just got told that this bonus is not compulsory and might not be given to every player. Obviously I was quite pissed because of that. 
Platinum 2 without reload bonus? why you not show the screenshot below as a reference? and say you got it since Platinum I
But on the other hand, if they exclude your account from the reload bonus, there must be a reason it's just that they don't say it for some reason
if you want me to guess I can use my imagination
some time ago I know your account has been flagged on sports betting so they consider your activity is not valid so not qualify for that bonus. Maybe my imagination is wrong but I am sure you understand the real reason.