Just so you know, I am not part of BC.Game support and I believe you received a response from them where you still appear dissatisfied. I am neither part of the technical team, so I can't check your account or the database So please go ahead and take matters up with the mediator if your concern is genuine. The mediators will help dissect the whole issue
wait till tomorrow when i put all of the lies and stuff from you guys, tomorrow it will all be put up just remember i have enough evidence to make a charge back from my bank which would not be good for you. that means payments from my bank which i also work for will be blocked goodluck
Stop calling everyone you come across, in this thread, a liar. Platforms like askgamblers exist for a reason. To help settle disputes from a third party point of view.