I stumble on this crazy users on multiple occasions from several casino thread that claiming casino games are rigged and etc. I do put them on ignore list to save me from headaches reading those baseless whining because I know for sure that everything is fair due to my own experience.
That is what I was talking about. As you said, most of the time you ignore them. I try to ignore them as well. But look at holydarkness. This guy is crazy and quickly jumps into this madness. From this to that, thread after thread, and even offer them help. At the end of the day, if the player doesn't get satisfied with the result, they call him out and insult him all around the forum.
I assume I would throw out my devices and stop helping those idiots immediately. All I can say is he sounds too cool and mature when it comes to handling people. I would usually fight the trolls instead of trying to help them.