No one can deny hd numerous interventions to resolve disputes and outstanding issues. His gambling experience has enabled him to develop a unique network of contacts that allows him to communicate seamlessly with persons within the casino team. It's a matter of exemplary ethics that he does everything he does for free and never asks for compensation for his services, despite the effort that can be easily observed in complex disputes.

However,

How long will the community continue to rely on him? Honest casinos are supposed to be able to identify and resolve unsolved issues without anyone even having to come forward to present their problem. If hd has succeeded in helping so many users at different casinos, what would have happened if he hadn't been there? I appreciate all his efforts, but I don't think it's professional for a casino to wait for hd to mediate or even present its position.