Bitpanda doesn't have any responsibility, because they are obligated by AML laws to send the funds back if the transaction is suspicious.
Of course they have a responsability there.
BUT BIG CHANGE TODAY, i finally got credited, Bitpanda did the job and refunded me after a week. THAT'S A HUGE GREEN FLAG for them.
GGWP Bitpanda !
Quote the law saying that financial institutions sending funds back because of money laundering suspicion are responsible?