Don't trust this site, i just got banned for "value betting" when i asked for proof they showed an example of a 0.03 ODD drop which is pretty ridiculous.
Now i lost 1400$ of winnings.
As far as I know, they will not do anything like this. I don't understand the kind of problem you posted here. Do you have a website to prove it? Hey, what problem has happened that you need to show proof of? If there is a problem, you can post about solving that problem. They will help you to solve the problem. I don't know how effective your screenshot is, but moneytree.games will see it. If there is a problem, they will solve it, no need to worry.