The rank up rewards and regular bonuses like weekly/monthly all get increased if you lose though, which is basically lossback
This is basic thing. If PnL weekly/monthly in negative we get more or additional bonus, same with other like Stake.
Lossback is not mentioned as one of VIP benefits but I think players may receive it in special situation imo. Just like in Stake, there is also lossback but not all players receive it as it is also not mentioned in the VIP benefits. What I can guess is, since lossback is given based on netlosses so I think there must be a minimum netlosses within specific timeframe (weekly/monthly) without minimum VIP level.
Yes, I know is not being mentioned on VIP page. But I watching the stream Goobr like need some money, and he requested some lossback early for the double down. So, I just ask these. Somehow, just speculated these lossback stuff from Goobr are basically "VIP Host" stuff not being share public. Cause Goobr having maximum rank which is Diamond 5, he can get these from his host part of the service.