Trocador stopped responding to my emails, never provided me any information about  the legal presence/registration/jurisdiction of their company, and did NOT honour the terms of their "guarantee" even though Fixedfloat was clearly violating their own ToS, not providing refund even though they have both my KYC and SoF, and even though they have already transferred these funds to their own hot wallet and sent them on to their other clients.

Bottomline: Trocador's actions demonstrate it is NOT trustworthy. The fact that they may have acted differently in other cases does not refute this in the least. A thief is still a thief if they stole anything even once, and a fraudster is still a fraudster if they defrauded someone even once.

If anyone wants more info or has specific questions for me, please feel free to reach out by PM and let me know what specific information you would find helpful from me. I will do my best to assist. However, I don't see how my publicly posting my PII would provide any benefit to me or to anyone else in this matter.