If the reviews are good then I think it's worth trying, also one has to be precautious cause it won't make sense to lose funds to a company while trying to recover lost funds through them. Anyways i took a little glance at the site and saw that their services is not only concerning Bitcoin but other cryptos too and I'm really impressed but my qestion is, if someone used an address from a watch only wallet to receive a token, can it be recovered by this company too?
I think it’s just a watch wallet address then it’s not real because every funds in a watch only address are mostly visual funds and not real funds.
I agree with you @mainibem that it is really a bad thing that we lose money while trying to recover money but just as you guys already said that, they have a good review and already ranked good in their field then it’s a good one for the crypto community and with their service, people wouldn’t have to totally lose total hope on recovering their inaccessible coin.