That's right. If you take a look at all the scam acusations against betpanda, they are all very similar.
It's like they found an effective modus operandi to scam. Ban upon withdrawal request followed by a useless KYC request. If as they claim, the person broke ToS and is banned, why do they want documents for? Very shady.
And then hide behind "betby's decision", even tho every other betby serious casino will pay. With this strategy, they will get away with anything in the eyes of public opinion because sites like casinoguru won't pick up cases, since they don't deal with sports betting. Then come to bitcointalk, throw some vague bullshit about "betby's decision" and voilá, you got away with scamming.