Thanks for messaging me so I could check out your topic.

I have already contacted ShuffleTim on the forum and sent him an email at his official address: tim@shuffle.com. I hope he looks into your issue as soon as possible and tries to help you.

You can also post about your issue on Trustpilot and CasinoGuru. and there’s no need to take further action right now. Don’t worry you’ve provided your evidence, and it’s up to them to examine it and allow you to withdraw.