Gadget recovery online is a bit technical a lot of times people really don't put in all trust when it has to do with the online space but however if recovery can be guaranteed then it would be a thumbs up
My concern hower is how do keychainX intend to make this process transparent for the users to be able to find it interesting and useable. And how can the safety of sensitive informations sent out be assured.
I think if they make their company a legally registered organization with their business registered and office address verifiable, that will bring some level of trust and transparency to their business. Giving them information for the sake of wallet recovery will just be like taking an old computer to the lab for repairs. Trust is very important for a business that is as sensitive as wallet recovery because it is a trademark that is earned.