We have identified this user as a multi-accounter through the use of multiple verification methodologies. Initially, one of their accounts was limited on the advice of our provider. Subsequently, the account “Jadens” was created in an attempt to circumvent these limits and continued to engage in abusive sports betting activity (this is unrelated to casino play). This is a clear violation of Shuffle's Terms of Service.

Additionally, the user submitted multiple KYC documents across these accounts, none of which were issued by the country they claimed to be residing in. As a result, we are not permitting the player to continue using our platform. We have allowed them to withdraw their initial deposit, but we will not be honouring winnings that were gained through abusive behaviour.