Thank you for that explanation as I did not read it that way. Your suggestion is great because it will great faster and better publicity in the forum but there is no way to know if they have the resources to embark in such campaigns. You know that signature campaign can be quite expensive to sustain and for a company that you cannot measure their revenue stream due to the nature of their business, I don't see how they can do that. Maybe their team members will consider that after seeing the suggestions here.
Each company has a budget if they want to manage and sustain a signature campaign in the forum but the realty is that you will run a marketing campaign base on how users patronize your service. You dont expect a new service that is yet to get enough user to run a campgain here. In as much as the idea is a good one, there are other method of running an Ads that will be less expensive for them. However, I dont know how much the company worth now, I would have made a more detailed suggestion for them.