You can begin with dropping that attitude. We are here to deescalate matters, not to escalate things. If you still insist to go with that extortion of "pay me and compensate me within 72 hours or face legal suits", don't bother to shoot me with your UID, I don't need another headache of entitled brat, I already have plenty of that kind on my list.
If above is doable, then send me PM with your UID, I'll need that to get my contact to zeroing into your account and see what's wrong from their side. And while you're at it, kindly upload those images to
talkimg. I can't access any of the images.
How many times has someone taken money from you or dome something illegitimate by you in your lifetime? From your response, not many. While a poor attitude isn't constructive, I think that anyone has the emotional right to be angry and to threaten legal action when they have been unlawfully treated.
Also, just a reminder that you are here to deescalate matters, not the people complaining. People who are complaining are here to escalate the issues because bc.game won't provide adequate support (hundreds of prior cases which support that statement).
I would advise against playing god with this power of yours to liaise between bc.game and players. If you took on the assignment to help players resolve issues that root from bc.game's ongoing misconduct and fraudulent behavior, it is only natural that you show some understanding when someone is angry as a result of being unfairly treated (especially given that it involves their money).
People panic and get angry when they are wrong done by or when they have their money frozen or locked without explanation. Calling the OP a brat over being angry about this situation is inappropriate (in my opinion).
If you are genuinely helping people and this job you have taken up (entirely for free and out of the goodness of your heart) is frustrating you, maybe stop for a while? Of course, bc.game will be labelled as a scam very soon after, though what's more important, your mental health, or you helping a shady casino stay alive by resolving cases for them for free?
Was that me playing god or was that you with a bias while me simply being practical and realistic?
OP threatened or get panicked or angry or whatever terms you want to write to describe his words and gave 72 hours deadline to review of his gameplay, restoration of his account, and compensation. The timeline will put us on... Saturday, before he escalate to relevanat authorities.
That means me and my contact only have until Friday to sort things out, as I prefer to leave my contacts on all casinos alone during weekend and quite frankly, would love to enjoy my weekends too. And yes, that's because I do things for free. For that exact reason, it's completely up to me too when to reply and address matters, out of my free time. If I'm busy or engaged in IRL matters, I'll prioritize my IRL matters before other people's cases.
Thus, I think it is need to be established if he'll stick with his attitude and if he insist on going to all of those what he describes within 72 hours or not.
If he insist on that deadline, I won't bother reaching my contact as there is a huge chance it won't be resolved within 72 hours. A review of his gameplay will likely be conducted by the provider [though we can only be certain after he supplement us with proper evidence to see what is he talking about], and every overseers who seriously oversee cases will very much likely understand that it can take as long as whatever the provider want to. So why bother nudging my contact with details of a matter that'll be removed from their [and my] hand a couple hours later because it got escalated to the proper authorities that'll shift the resolution attempt from their jurisdiction to another division?
So, was that me playing god or me being realistic? Was that you being biased?
Also, just a reminder, if you're still wondering whether I'm here genuinely helping people entirely for free and out of the goodness of my heart, the offer is and will always still on the table: I can write that exact statement you want me to say [as evidently you're still quite dubious about it], so the words can be your proof, just put the money on the table.