Same situation here.. My refund form was 'accepted' 1 of april and after 35 days i dont got any money back. The order appear in status cancelled but they dont refund anything. If this week still the same i will find some lawyer, if more people is in the same situation we can find one better lawyer between all to demand a case for all. I want to know if someone got the refund back already or not.
Sorry for my primitive english.
It's better than my < your language> !! :-)
Based on swissmining's initial work, a lawyer has been identified and seems to cost around $1,000. Well worth it to get my money back.
It wouldn't be so bad if giorgiomassa didn't just ignore every PM and actually told us what was happening. Also the support team all seem to have lost the ability to reply.