yes sir these people do this, they have only one answer for everything like if your deposit does not come then they say that you should contact your bank. Well first they will make you wait for 7 days, after that they will say that you should contact your bank but in this the bank does not help us because the merchant has already received the payment. then the same thing applies during withdrawal also the same problem occurs during withdrawal, they show the withdrawal successfully, then they say that you should contact your bank, give the statement of wages, they take all the documents, then they say that you should wait for 7 days. They have nothing in both the processes. All these deposits and withdrawals are done by their merchants. They create problem either in deposit or withdrawal. When we deposit they say that we did not get the payment, talk to the bank for refund. And at the time of withdrawal they say that we have made the payment and it will be deposited in 28/72 hours, but nothing happens. Live support is just nominal, one person says what can I help you with, then he will ask for the order ID and will end the chat, every time he just says wait, just be patient.