I am actually merely explaining to you in as much details I can give from the supporting evidence and their explanation they gave to me, about why they can't explain in details what you did wrong, instead of saying you're guilty. Though, to be fair, I do wondered why the long time, as it make things even more complicated compared to if the dispute raised soonest possible [the casino can then inquire to their provider].
About that question of deposits... it's actually my attempt to establish you both a common ground. I'll just assume from those long and expressive words you gave, that puts you to 900 USD-ish. Let me ask more details to the casino as they probably can give a better and more accurate data.
yes, you explained everything clearly. Now everything is clear. i needed to do everything faster.
But i hope that the bookmaker's representative will write his answer. Because the situation has become ugly.