That's true. Fanboys, employees, and of course executives will all say the same thing for business reasons. This is exactly why FUD will never fully go away. It’s always better to equip yourself with proper knowledge so you don't get easily lured in or fooled by anyone online.
And these people know that there are people who gets paranoid for what they read due to the FUD that they've read on these discussions. We've been tipping everyone about how exchanges should be use for its intended purpose to trade and not for safe keeping purposes. But still, there are people that trusts them due to their reputation and that's why they're keeping their funds there because they will reason many things, it's government recognized, it's got stocks already. But little did they know, once a hacking incident happens and they deny all refunds, their funds are gone forever.