...what I actually meant was that security of your asset should be paramount here, so it doesn't matter if legal team are involved, as long as it's guarantee's the safety of the customers asset, the services of legal team should be greatly considered, security first over any other thing, because the losses will be too much to bear if anything like scam or theft happens.
If they're licensed and registered with the government then it's enough to give them some trust atleast if anything goes wrong or customer give much complaints of stolen funds then the right authorities can track and apprehend them for such act, my problem is not with the company but with their technicians cause in every group or organisation there must be one Judas, what I'm trying to say is that a particular technicians may be tempted to steal some funds when they discover a huge amount in a device while trying to recover a customers funds, I wonder how the company would handle that if it keeps repeating, I think they'll have to scrutinise their technicians before employing them.
I love the point you have raised here. There are always room for challenges despite the company being licensed and being supported by the government, internal theft can still occur if there is no extreme measures that is put in place . Definitely people may trust this service but the mostly important thing is for the company to be able to secure and maintain this trust without breaking the trust people has placed on there service. So the company should employ people with reputable characters and integrity not just person that are technically inclined. They can employ different technicians that will collaborate in working together without any one having access to important wallets. This can reduce the urge of wanting to steal funds from those wallets. It will be a good idea to always check mate staffs regularly to avoid unnecessary problems