I can't say much about the future of your fund, but I have a plan in mind since last week that perhaps [well, more like "hopefully", actually] set rollbit back to their previous behavior in approaching cases. But, I'll need to re-review the last fifteen cases against them before I can propose this to the overseers [I'm here not as a judge, nor to pass judgment, simply a no-one with too many casino contact] and let them decide.
And that's a thing that I don't have the privilege right now: time.
Because I am with personal situation [no longer emergency, but still take a huge load of my daily time and I barely have time for forum] since last Monday and will probably until Friday.
SO yeah, I don't know what will happen with your money, but I will initiate something that'll hopefully put a motion to Rollbit's wheel.
Hi, I don't know what to do anymore, I'm losing hope of getting my money, my messages are not answered, I'm completely ignored. This is very bad, the amount is not small
I uhh... actually got a response not long after I relayed a message, verbatim, of neighboring case case... for a different case [yeah, I was also a bit confused with the reply at first]. But maybe there is hope that Razer started to look into the matters, as the case being explained to me was actually about a month old and I barely brushed about it anymore, and he explained to me what happened, out of nowhere.
It's a shift from "compliance will handle it" to him [clearly] looking into the matter. It might be due to a lot of reason, but maybe, if we may hope, there is a chance that he's following advise and starting to look into matters personally as the compliance team keeps on throwing blanket statement of AML.
I am not saying to hold your breath, and if you're willing to escalate to legal matter like what the neighboring case do, I'll relay your formal last call too, but I wrote to Razer as a reply for that explanation that the case he explained to me was not the one which I relayed. I am waiting for his reply, and there is a chance that he won't reply, so yeah... it's all up to you.
I am simply being a bridge and an owl here.