"If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item."

I don't see this option on any of my orders.  How do I return items?


Does Buy-Back literally only apply to the old 10-gridseed orders who want to "upgrade" to a Blade?
What specifically does "Price Protection" entail?  Store Credit?  Cash Refund?  How long are they protected for (30 days, 60 days)?  I see this question was asked by many on here, but is there any page that describes the specifics?