Post
Topic
Board Bitcoin Technical Support
Re: [DO NOT DM] Requesting help regarding my old account
by
Skjadoon
on 17/07/2025, 06:01:40 UTC
Please *DO NOT* DM me regarding ANYTHING. If you have anything fruitful to say, say it here in the public. Thanks.

Hello,

I found my seed phrase paper from 2014 (precise yes), but not anything else written with it.

I do not remember which website I had my X number of BTC were stored in.

However, here's when it becomes more complicated: I have SEVENTEEN (17) phrase words. Not the standard 12, 18 or 24.

From my understanding, this is what I have done by far to retrieve my account:

I tried to retrieve my credentials from Blockchain.

I put in my seed phrase.

It generated the password for my account back then.

Username is my old email address which still works (whoosh!).

I log into Blockchain, it worked.

BUT, it became *even* more complicated: I have no BTC/any crypto in my account at all!

Furthermore, when I checked my account, there are only TWELVE (12) phrase words this time instead of my old SEVENTEEN (17) which I actually provided my account password.




My bottom-line question, for which I need assistance and the purpose of creating this thread is this:

Are there any other websites from back then where I might have purchased my BTC from other than Blockchain?

Is there any other way to retrieve my BTC using my 17 word phrase words?

Thank you.



Hi OP, check old emails for hints, try custom seed recovery tools