Ya something like contact info is more important.  

How do i contact anyone at BlackCoin or BlackCoin Pool for support?


For ex: on the pool "a payout that's been stuck in"pending" status for several days now?"

Is there an email address or phone number?

 When i try sending an email (ie: info@blackcoinpool.com or support @blackcoinpool.com), i simply get undeliverable messages.

there is nothing upfront or evident..... except for mentioning IRC

why would i want to go  an IRC to ask for help with my account? IRC is not confidential for my personal business......and not user friendly for a first time user like me. LOL- I can't even get in on the chat  on that weird thing.