Never heard of this casino. I don't understand why people play at some unnamed casinos that haven't made their name on the market yet. I would probably try new casinos with tiny deposits to check their service. But I won't play in an unnamed casino with a large amount of money. Try to check if this casino is available on some mediator website like Casino Guru or AskGambler.

If they are not available anymore, just leave them and move forward. I don't think any serious casino would ruin their reputation if they want to operate their business properly. Thanks for your report anyway.