Thank you once again for your response. I tried importing on my electrum and did the detecting account after entering the 12 master seed and it confirmed it was for the BIP39 but I still got the same result.
This technical glitch has been reported by some customers to have been happening for some years back but I actually started experiencing it early this year. This is the 7th month and they haven't rolled out a new updated version yet. How long will that take, I'm not sure what to think anymore. I just feel I have been unfortunate to be caught in this dilemma as I can't access my funds anymore which is quite frustrating.
Once again, thank you. I will be open to trying more options if there are some.