Yeah I agree totally with you on this, if the service charge is high then it will definitely scare people away from because weather or not the money in the wallet is much, people would want to recover there lost wallet so if it can be done with a reasonable and affordable cost then it will be a bonus and more people will tend to use the services keychainX has to offer
For me a favourable amount is the right thing to do as it would also allow for people to easily make use of there services without hesitations and also safety of wallet should also be guaranteed
You are making a lot of sense that could be considered appropriate when it comes to this kind of services. Since there are so many similar wallet retrieval companies in the space, I think those that have cheaper rate and are reliable would tend to have more customers as time goes on.
You have a point but from my understanding and thinking, rate will be the last thing someone who is about to loose everything. Instead of the service charge, what client will be more interested in is the integrity and reputation of the service provider. People have lost fortune because of going for cheap prices and that is one thing scammers use to lure their customers. So any service provider that is able to build reputation will control a large share of the market.