Even though you did not promise anything to this player, let's hope it's not just an empty post to cool down the situation. We would like to see some visible action from the BK8, as we know they have been operating very well for a couple of years. While the amount is life-changing money for a player, I believe BK8 has far more ability to honor such winnings. They have been around for a long time, and I believe they won't ruin their reputation for this amount. 

@OP, let's hope they will come up with a response. Please be patient and allow them some time to investigate the case further and come back to the community. We would love to see a proper solution.