Why oh why would my telegram username be the same as my bitcointalk username? That doesn't make any sense. My betbolt same is the same as here, but telelgram is a whole different story. By the way, I have added my telegram handle in the application form when I completed it 5 weeks ago, like I think anybody does when completing it.
I have heard "as soon as possible" so often by now, I guess it's better to not pursue this any further since nothing is coming from it anyway.
You guys really need to manage everything better. The way it's handled right now I don't see it going anywhere. That's the harsh truth.
Edit: You should add an option so people can decide if they want to receive promotional emails or not, because I don't want them and still they are coming. At the bottom there is "Unsubscribe • Privacy Policy • Terms & Conditions" but unsubscribe is NOT a link, just the letters. Only the other 2 options are clickable. Kinda unprofessional.
We are trying to improve ourselves every single day. One of our VIP agents has left you a text on your Telegram, and I really hope you're already in touch with us. I completely understand your frustration over the delay, but I assure you there will be no delays from now on. Your experience was not what we aim to deliver.
Regarding the promotional email, I have noted your feedback and will forward it to the founder. It will be investigated why the "unsubscribe" option doesn't work as a link. Your feedback is invaluable, and I really appreciate it.
All issue was resolved regarding the tournament. That’s the only previous issue they are facing which is not about their casino feature itself.
I think introducing new features is a good start so that user can have something new to look forward when they launch new tournaments especially if it’s related to the new feature.
I believe they didn’t destroy their reputation at all since they still answering to the manager message regarding the issue. They just hit a minor bump which is now resolved.
The tournament we hosted here was paid out. The delay was caused by issues in our own management, which are now resolved, and from what I see, they will never occur in the future. We are constantly looking forward to adding more features to our website, it's just a ladder we are trying to climb. We value our reputation, and I personally assure you that BetBolt is looking forward to providing more promotions and events in the future.
I hope you resolve all the issues you've encountered and regain the trust of the forum users. I think many were surprised; problems happen in all businesses, and I really liked your casino, but after recent events, I'm hesitant to deposit my money and use it.
All the issues were resolved. There was a delay in the promotional payout, which I can confirm will never happen again. I would say we will always be at your service and provide you with exclusive rewards tailored just for you. Our platform will always be available to ensure a seamless experience.