Reasons why Bitcoin network fees are higher:
First, Bitcoin prioritizes decentralization and security over speed/cost. Its fixed 1MB block size (versus Solana's 50,000 TPS) naturally creates fee pressure during peak demand.
While Ethereum's base fees have dropped after the merger, Bitcoin miners' incentives are still tied to competing for transactions. We have no control over this - it's the price of Bitcoin being the most secure blockchain.
And we are currently actively looking to work with solutions (such as the Lightning Network) to significantly reduce Bitcoin fees. Fees may go down.
The fee on the Bitcoin network is currently at an all-time low; I don't recall it being lower. It ranges from 0.1 to 0.37 sat/vB. Perhaps you are moving towards dynamically determining the final fee in Bitcoin transactions. Your profit + fee, depending on the current state of the network.
We never want fees to force you to look elsewhere. We can customize solutions for you if needed. Thank you for your support.
I support the will to go out to meet the users, but customisation for each user can be quite tiring. If you already have the opportunity for such a thing, then do it for everyone, not only those who make a public complaint.
Yes, we treat every customer equally.
We are open 24 hours a day.
Look to the future and exchange rationally.