Hi,

I’ve been betting on Betcoin.ag’s sportsbook for a few months using USDT. After mostly losing, I decided to withdraw what was left of my balance in March 2025.

First withdrawal (March): Never approved. Support told me to resubmit.
Second withdrawal (May 29, 2025): Finally got an email confirmation but still no funds. When reaching out, support asked me to wait 15 business days.
June 19 (after 15 business days): Still no funds and no update. Support then told me to file a claim, which I did.
Shortly after: My account was disabled, blocking me from logging in or accessing any info. Support tells me to send an email this time, which I do.
Support’s explanation: Alleged “T&C violation” and that my account is “under review” for up to 60 days. I’ve been waiting for over a month with no updates and no answer to my questions about what are the alleged T&C violations.

I’ve since found many similar cases: long delays, accounts locked after withdrawal requests, and investigations that drag on for months (examples here, here, and in this list).

After trying to withdraw my 4,092 USDT balance for several months without success I decided to take it to this forum. Does anyone have any advice on next steps?
Thank you in advance