It's actually possible most times that the casinos makes us loss our games.. though it may not be directly but I've experienced something similar to this on crash... I actually got up to a reasonable amount of multiplier the highest I had for that day, but I kept on pressing the cash out button but was to no avail... I ended up losing that round . It was pretty annoying for me and I blamed the casino because it seemed to be their fault at some point... I couldn't think of any other thing at that point.. it might have been a network issue but I just concluded because of how bad other games were and the only game that went well ended up in loss...