This is the kind of response I always want to see from the casinos. If they respond too quickly same as Betcoin did, people won't be able to speculate and say whatever they want. The scam accusation thread creators usually do not share the full case. They write the story as if they are the victim and they did not commit anything wrong and they did not make any mistakes. They always play the victim role.

It is good to see Betcoin responded promptly. Probably, I would write a negative comment about Betcoin if I didn't see any response from the casino. So yes, it is important for the casino to be active and fast when it comes to responding to the scam accusations.