I believe it won't be that easy for the company to run a review campaign because of the nature of service they render. It is unlike other services that people can try out there service for fun. It is only when someone has lost their wallet passwords that is when they will try to petronise service rendered by recovery service. This will help to improve the trust people have for the company, they can also work with members that is recognised in the forum. This will definitely help more than review campaign.
Mate I disagree with you on somethings you said here, don't you think there are people that have lost hold to their wallets that wouldn't know that services as this wallet recovery stuff do exist, just as i have said in one of my post, this service of wallet recovery is one of it's kind in this space so I believe such will attract people more to do the review, ask questions and also give possible feedbacks on what the think about the organization and things they really needs to improve on, working with reputable members of this forum is good but review campaign aren't bad too.