Re: Swapuz - automatic exchange/sell/buy BTC ⇄ XMR (1500+ other coins) 24/7
I had a nice experience with Swapuz recently that I want to share here.
I have made about 10 exchanges in Swapuz already, all of them were fine.
One of my last exchanges could not be processed, and I saw this screen, requesting KYC. (my coins have high AML, from an old mixer)
I immediately opened a live chat support. They suggested a refund (didn't require any KYC).
After a few minutes, I got my coins back.
They told me reason was that they didn't have their own liquidity for the coin I asked for. They suggested me to use USDT/USDC in ERC-20 or native SOL token.
I sent the same coins back and got a successfull exchange.
+1 to Swapuz.com!
I'm not sure it's the clearest. They didn't process your order because your coins had a high AML score or because they didn't have enough liquidity for the other coin you wanted to swap to?I have made about 10 exchanges in Swapuz already, all of them were fine.
One of my last exchanges could not be processed, and I saw this screen, requesting KYC. (my coins have high AML, from an old mixer)
I immediately opened a live chat support. They suggested a refund (didn't require any KYC).
After a few minutes, I got my coins back.
They told me reason was that they didn't have their own liquidity for the coin I asked for. They suggested me to use USDT/USDC in ERC-20 or native SOL token.
I sent the same coins back and got a successfull exchange.
+1 to Swapuz.com!
Also, did you previously (any of those 10 orders) place a similar order, same currency and coins from the same address?