Hello,
Following a thorough internal investigation, the account was found to be in clear violation of our Terms and Conditions through activity that constitutes abuse of our platform.
To preserve the integrity and fairness of our platform, we apply a zero-tolerance policy towards any form of abuse. As a result, the account has been permanently close, and the balance confiscated in accordance with our policies.
While we cannot disclose detailed internal detection methods for security reasons, we can confirm that this decision was taken following multiple layers of review and is final.
Gamdom Customer Support Team
Hi!
A brand new account claims to be the support of Gamdom!
Since I don't know anyone who can verify this, let's assume you are the official support of Gamdom. Would you mind sharing what terms and conditions this player has violated? Note that we are not asking about the detection methods as it may become a issue for your platform. We respect that you cannot disclose the detection method, but we expect you to tell us what terms and conditions they violated. It could be multiple account issue, it could be restricted region related issues. Whatever the issue is, we would like to know what rules they violated.
The funny thing here is that the said account was just created today and maybe created for the purpose of this thread. I don't want to speculate, but I am so sure he is not from Gamdom.
If a project wants to register in the forum, they register with their official name and not as a support. He will soon receive a tag from a DT member.
If I may ask, what is the essence of this act?
Is it to make people believe he is from Gamdom, and when he is done winning people's confidence, he will rug pull?