What is the name of the platform that you are referring to?
If it is a custodial platform, you can contact the platform customer care if the platform is still existing.
But if you have the email that you used to register, that should be able to help by trying forget password. I have used this to recover many of my accounts on custodial platforms.
This was from the XRP LABs 1000 XRP giveaway I belive it was the original ripple wallet that became gatehub but since i'm a US citizen i'm no longer allowed to even use their platform ...