This happens frequently and the problem usually gets resolved after a few days. You can write to customer support and hope they notice.
You must be kidding? So when was the last time someone got a response from customer support? I'm absolutely sure that no one reads these emails.
I had an issue with withdrawal in February or March and customer support answered and resolved it within a day. That was the last time I withdrew too. Can't say anything about how it is now.
As of now, many complained they couldn't login onto the platform at all, as far as I remember.
And many fear for the platform not responding to anything at all..
The last reply from support for me was in September of last year. However, I messed up because I had a real issue, it wasn't replied to in a week, so I sent another message on that and also said "my daily rolls stopped working"... They sent me a macro for the rolls and closed the ticket, not resolving my original issue =/... Now, I haven't been able to get into my account in anything other then my PC because it's still surprisingly logged in somehow, but I have 2FA issues.
My FUN just matured, and got the automated email saying I should re-lock them... Lmao, nope.