But people have a habit to change their decisions. 35 years ago I wanted to be a firefighter. After many years, I have chosen different profession. People opinion change with time, after a decision. Not saying that casinos should immediately welcome their former clients who have chosen self exclusion, but will it be bad if a gambler returns after 10 years? From ToS - yes, as solution would be having another account. From moral point of view - I would give a chance if a person really wants to return.
we don't know if there's a cost to maitain an account (monetary cost or maybe some extra difficult or time needed by the support, I don't know) but in general I'd agree with you
it would be better if the accounts are not deleted or banned after innactive use
it's normal to do something for a while, stop doing it and come back again even if after many years.
But in the end if a casino allow self excluded accounts back into the casino after many years of inactivity, it then means that they have gone against their on set rule and regulations, that their be a regulatory compliance platform, so it out of the way to welcome back excluded accounts.
Its ok to welcome inactive accounts back such accounts that have become dormant but not on a self exclusions but just accounts that the users just suddenly become inactive, such accounts can be offered bonuses to get the back into the casino.