I would love to know, which approach works better for casinos to increase their revenue and retain more customers? I feel like casinos that pay withdrawal fees out of their pocket have more loyal customers and their customers also deposit more money than those who don't pay user's withdrawal fees. Is there any statistics that either prove or disagree with my opinion? Is any casino representative willing to speak about it? It is a nice topic to discuss.
In my opinion, casinos that cover withdrawal fees show they value their players and tend to build more loyalty. As a user, I worry less about extra costs and can plan withdrawals more easily. Of course, fees should be fair and reflect real transaction costs. I’d love to see data on how this impacts player retention and casino revenue.