and I did contact a legal firm to prepare a lawsuit and file complaints about it to many law enforcement.
If I am not wrong, I have seen dozens of scam accusations against the,m and all of them are basically similar. The users used their service before to transfer a small amount of crypto. As soon as they receive some big amount of funds, Freewallet freezes their account and ask for KYC and etc, etc. A lot of people even filed lawsuits against the,m and none of them came with an update.
So, I think either they did not received their funds, or they do not have any good news for the community so they didn't came back to inform us. If you file a lawsuit against them, make sure to update us here. We want to know the update of your case so it can help others as well.
You're correct, I've read hundreds of complaints and cases, few of them could actually restored their funds but a fewer announced this, I intend to keep my case updated to all future users and victims