Yeah, they 're still witholding my money illegally. I don't know what to do, I 've sent them too many emails, but no response yet. They 're giving false information to their customers, while also stealing their funds. They 're a disaster!
Ooh my friend, I'm so sorry about what happened to you. It's getting harder and harder to find a reliable crypto swap tool that respects user privacy.
You have my full solidarity and support!
Right now, think the only safer option for crypto exchanges without KYC is Bisq (last time, i only traded BTC, but it seems they now support alts too).
It's sad for a platform to throw its entire reputation down the drain.
Even if they fix this, it will be very difficult to regain trust.
There's no way to justify blocking your funds. If the platform claimed to be non-KYC, even advertised this in the first section of the website's homepage, and then changed the rules of the game, misappropriating users' funds is theft! There's no other kinder definition for it.