When it comes to withdrawals, casinos have two types of business model:
1. Pay user's withdrawal fees out of their own pocket
2. User pays fixed withdrawal fee
I, as an user, prefer to gamble on a casino that pays my withdrawal fees because I feel like I'm treated better. I don't have to worry about not having enough money to meet minimum requirements when fees are added to my withdrawal. I'm also less careful about my deposit because I know, I'll get back what I left on my balance and nothing more will be deducted.
For me, it's okay to pay withdrawal fees if they are very low and near to real life cases, like, if the fee of average Bitcoin transaction is $0.50 and casino charges me that, I'm okay with that. If the Litecoin withdrawal fee is $0.01 and casino charges me $0.50, that's not okay for me. I prefer fair fees for every kind of cryptocurrency.
I would love to know, which approach works better for casinos to increase their revenue and retain more customers? I feel like casinos that pay withdrawal fees out of their pocket have more loyal customers and their customers also deposit more money than those who don't pay user's withdrawal fees. Is there any statistics that either prove or disagree with my opinion? Is any casino representative willing to speak about it? It is a nice topic to discuss.
I don't think a casino should be expected to pay withdrawal fees, as someone who is familiar with how crypto fees work should understand that it is a transactional cost they have to absorb. If you pay by credit card and get withdrawals, that will not usually cost you anything, so maybe that is a better option for you if this is such a concern. You might call it a cost for anonymity, although with KYC being what it is these days, that might also be out the window. It's not even the casino that is charging these fees, it is just you moving money around on your crypto network or choice. I've not seen any casinos that charge over the network feels, do you actually have an example of this in the wild?