Some of these cases might just be them trying to save their nonexistent reputation
[I prefer not to trust if I can't confirm every single detail], but don't lose hope
[I hope you regain access to your account soon]... If you know someone with a huge following, that might also work since they restored Elon's account within minutes/hours of him tweeting about it
[source].
Yeah you're right, I'm also not sure of all of them, but at least I'm sure of one, because I contacted him and he provided me with proof that he had actually restored his funds, but he said that the reason they gave his money back was because his case was so clear, and he made a big fuss about it, and that he was basicly lucky that this happened to him and he withdrew his money and left Freewallet for good.
There's clearly a pattern: As soon as a significant amount is detected, their automated system flags it... Then they drag these cases for a long time until users give up recovering them [previously mentioned by @ScamViruS].
100%, and that's why many people still use it and don't know a thing about the truth (like I was) until the moment comes when they deposit a large amount, and they become victims like me.