Just learned this morning here that a withdrawal request here in BC.Game requires both Basic and Advanced Verification. If I remember correctly, only basic verification was needed before, as I was able to withdraw fiat back then. But earlier, when I initiated a withdrawal, the amount was refunded, and my withdrawal for fiat and crypto got suspended, and I was told to contact support.

A bit hassle for me since it's just a $50 USDT withdrawal. The starting balance came from their free BCD offer that I received through my email. I received $10 worth of BCD, and it requires 30x turnover. Imagine how much time it would take to finish that with only $10 BCD as a starting balance. Well, free money after all, so I decided to waste my time. Sweet Bonanza 1000 - Bet Php 3.75, 6.25, 8.50 - 1000x Auto Quick Spin. Damn, scatter is raining, and even on a normal spin, the rewards are awesome, which I'm sure I would never have experienced if I were betting with my own deposit money.

Moving forward, I reached the turnover required after over 3 hours of auto spin and successfully claimed the $10 BCD as a real balance. Now playing with real balance for another 2 hours, I managed to reach $100 and decided to swap it on USDT and withdraw it. But rejected. After completing the Advanced Verification, which is really tough for me as I don't own any active statement docs within the last 3 months and our utilities and bills weren't named by me, the withdrawal is still suspended. The support told me that my issue was already escalated to the right team.

Got a bit sad since I worked for it for many hours, then no smooth withdrawal for me. Yeah, came from a free bonus, but effort is effort. I decided to take a nap to rest a bit, and after 2 hours, the withdrawal is now smooth.

Lesson: Don't get mad right away towards CS or the site itself after reporting an issue. Give them time to work on our issue. (But seriously, I'm not that kind of customer )