Are you saying that if they had kept the self exclusion on you would not have looked for another place to gamble? I am betting that you would have made a new account or when to play on another site because as you said, " you have a problem".
I personally don't really think the sites should give you a place to gamble and have to babysit you as well. You are responsible for your own actions. People bitch all the time that they want to be able to spend their money however they want. Internet gambling allows you to do that, but you lost and are looking for a loophole for a refund or something. You can either handle gambling or you can't. Don't blame the site for your decision IMO.
Now some might argue that the site broke their terms if your account was reopened, but I still say sites shouldn't have to babysit irresponsible gamblers.
That’s a good point. The book doesn’t have to play babysitter.
In looking over the thread, the OP said he closed his account because he was unsatisfied with the product. He never mentioned gambling problem although we know that’s the case.