When it comes to withdrawals, casinos have two types of business model:
1. Pay user's withdrawal fees out of their own pocket
2. User pays fixed withdrawal fee
I, as an user, prefer to gamble on a casino that pays my withdrawal fees because I feel like I'm treated better. I don't have to worry about not having enough money to meet minimum requirements when fees are added to my withdrawal. I'm also less careful about my deposit because I know, I'll get back what I left on my balance and nothing more will be deducted.
For me, it's okay to pay withdrawal fees if they are very low and near to real life cases, like, if the fee of average Bitcoin transaction is $0.50 and casino charges me that, I'm okay with that. If the Litecoin withdrawal fee is $0.01 and casino charges me $0.50, that's not okay for me. I prefer fair fees for every kind of cryptocurrency.
I would love to know, which approach works better for casinos to increase their revenue and retain more customers? I feel like casinos that pay withdrawal fees out of their pocket have more loyal customers and their customers also deposit more money than those who don't pay user's withdrawal fees. Is there any statistics that either prove or disagree with my opinion? Is any casino representative willing to speak about it? It is a nice topic to discuss.
A casino platform that absorbs withdrawal charges will definitely attract more customers because when a customer thinks about the amount they're going to make deposits and withdrawals on a casino platform, it can scare some away to over choosing the free one when considering depositing a huge amount of money, whereas they will be impressed to do business with the casino platform that offers them free deposits/free withdrawals Personally, I prefer a casino that offers me a free deposit and withdrawal on their platform, and most of the platforms I currently use offer free withdrawals Betting companies should
Every gambler would love to use a gambling site that offers free withdrawal/deposit as you have said. However, there are amounts of fees which still wouldn't be a bothering some gamblers thereby affecting their decision on using a casino. For example if a casino is taking between $0.20 - $0.50 many gamblers will still be attracted on playing there over the casino that is free on withdrawal if their services isn't up to the standard of the other with very little fees.