Re: Stake.com - The Leading Crypto Casino - Drake, UFC, Everton, Stake F1 Team
I’m wondering, do stake care about these complaints as I’m sure this kind of complaint is not new thing and it is just like repetitive complaint.
Stake should start thinking to have more transparent bonus system, at least give a clue on how they calculate their bonuses so players can calculate themselves.
Because the most given answer when players complain that they get lower bonus than what they expect is “the calculation is correct”.
Stake should start thinking to have more transparent bonus system, at least give a clue on how they calculate their bonuses so players can calculate themselves.
Because the most given answer when players complain that they get lower bonus than what they expect is “the calculation is correct”.
It actually makes sense that they always answer the same thing regarding bonus questions, we can imagine how many users are in queue just to ensure their bonus and the support team is unable to serve them. Or maybe they added a bonus amount on the VIP page? so every user can monitor the bonus progress every day, we know this method is widely used by other casinos and almost no complaints. By the way we are already in August and there seems no sign of a monthly bonus, yeah there is still 1 hour left based on the normal schedule
