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Well, if that's the case then we should congratulate him on getting his payment.
One should express gratitude to the casino, and it has been expressed.
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BC.Game reputation was not damaged by this drama. They simply took action, carefully checked the case and after their investigation was done, result is good, they resolved it for the user.
If a casino has a good reputation, it won't ruin it. This user needs to tell his friends that BC.game is a good casino and deserves to be their go-to casino.
BC.Game is a big casino with long history of operation and good reputation, and over time they have proved that they are a trusted casino for gambling community.
This, as a reiteration of what I said above, should be conveyed to his friends who haven't tried BC.game to register here.
BC.game is reliable and professional in handling any issues they encounter. It's not a casino that doesn't take responsibility for what happens.