Likely a scam. In all honesty it worked once two days ago with a lower amount, but when i tried a higher amount i can no longer load the card, also not smaller amount loading.

Customer support is non-existant. a email i have send over 30 hours ago still goes unanswered, and i am waiting since 3 full hours for "live" support to show up, but they are not responding.

You can deposit funds just fine, but then they show up in your balance, where you cannot use them for cards, and cannot withdraw the money either. therefore, funds are therefore stuck after depositing. The error shows "insufficient balance" when trying to load a card with 99 usd, even though my balance is over 1000 usd.
Yesterday customer support says its a error on card provider and would be fixed within some hours. but here we are, around 14 hours later, without any fix. and no responses on live chat for hours.

So beware and dont use this platform until you see multiple users confirming this is fixed.